Request a Return (RMA)

Returns & Repairs

Send a board back for repair or return

Tell us what you have and what it is doing. We will review it and email you an RMA number with return instructions, usually within one working day. Please wait for that number before posting anything.

1

Your detailsSo we can send your RMA number and updates.

2

Return addressWhere we post the repaired or replacement item.

3

Which product(s)? *Search, then tick everything you are sending back.

Cable packs
Control panels
Detection & automation
Feedback, DCC & network
Mimic panel systems
Network & extension cables
Panel hardware
Point & signal drivers
Power
Rolling stock & lineside
Service & repairs
Servos & fitting
Signals & AutoSignal
Starter kits
Turnout control

No matches. If your product is not listed, add it just below.

Add any version or batch markings on the board if you can.
4

What is wrong? *The more you tell us, the faster we can fix it.

“It doesn’t work” puts you at the back of the queue. Tell us what happens, what you expected instead, when it started, and anything you have already tried.

No payment is taken now. We confirm any repair charge and return postage before you pay.