COVID-19 and changes to our working practice

As a small family run business, the UK lockdown is having a limited effect on our ability to remain operational. This is because all manufacturing is based at workshops located within our home grounds and manned by family who live here.

As long as we have resources (components and raw materials) we’ll be able to manufacture our product range and keep the orders flowing. In particular bespoke mimic panels have seen a huge increase in demand and this will probably lead to slightly longer lead times because of order volume, they are all individual and hand made after all.

We have been somewhat impacted on shipping orders due to the lockdown in force and have taken steps to mitigate this. Instead of shipping every working day, we have now reduced our shipping to twice per week and this is now collected rather than us having to visit a post office.

We are still open for support, questions and repairs. Email is our preferred communication option and if necessary we’ll call back as required.

Stay safe and we look forward to meeting again at a future exhibition.

International customers should check the Royal Mail advisory notice for the latest service information.

Dave and Sheila Fenton

How to navigate this site

Looking for the user guide or introduction video for a product you’ve just bought? Navigate to the shop, select your product and scroll down to the resources.

Have a question? Look in the FAQ (frequently asked questions). It’s probably already been asked and the answer will be found here along with advice and links to power supplies and servos.

We offer a bespoke mimic panel build service with fast turnaround times. See the Custom mimic panels section for details.

Our Exhibition Calendar lists our planned shows, come and meet us.

We have an extensive video library covering all versions of our products in the Videos library section.

All user documentation (if you know what you are looking for) may be found under the Documentation section.

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